About Us

Careers

Headquartered in Toronto Canada, OnR offers a dynamic work environment where your talents are nurtured and your skills are enriched. We encourage initiative, innovation and risk-taking to further develop our business and our team.

We are looking for passionate, enthusiastic professionals to join our team. You will be a part of a team who creates and builds solutions that enhance how businesses makes decisions about their processes, people and products.

ABOUT US

OnR transforms customer experience and helps create unprecedented customer relationships by detailing the actions, attitudes, needs, behaviors, dislikes, and loves customers “tell” brands through every interaction they have. We help brands build lasting customer relationships by providing actionable insights and a holistic understanding of their customers' activities and attitudes at every point along the customer journey.

Founded in 2001 and previously known as OnResearch, in late 2018 OnR was re-branded, inspired by the core principles of Honour – relationships, relevance, and results.

We are a driven, curious, dynamic, innovative, and forward-thinking organization that thrives on continuous learning, leveraging best-in-class data science and technology.

Sound like the right place for your career? Share our passion. Share our success.

Current opportunities:

OnR, previously OnResearch is committed to evolving and growing real customer relationships.

We help clients drive unprecedented customer relationships by detailing the actions, attitudes, needs, behaviors, dislikes, and loves customers “tell” us through every interaction they have with the company.

We deliver a near real-time, complete picture of each customer through our deep expertise in understanding what makes customers tick and application of our proprietary, cutting-edge tools and technology to identify and present hidden truths and strategy to evolve at each point of the digital and physical customer journey.

We are a driven, curious, dynamic, innovative and forward-thinking organization that thrives on continuous learning and leverages data science and enabling technology that makes us best-in-class.

Sound like the right place for your career? Share our passion. Share our success. And join us in being proud to be OnR Inc.

Position Summary

As a research analyst, you will focus on providing analytics research support to help drive business results for our clients. In this role, you will leverage your data analysis skills to support our clients’ research projects. You will also have experience or exposure to various research analytics methodologies that are used to analyze quantitative and qualitative study data. Your excellent organizational skills, attention to detail and ability to adapt to new conditions, assignments and deadlines., allows you to thrive in our fast-paced environment.

Responsibilities and Duties

  • Provides day-to-day research analytics support in the fulfillment of client research deliverables
  • Viewed as a "team player"
  • Works with client teams to assist in the creation of measurement-focused insights to optimize strategy and program development
  • Responsible for the development of quantitative & qualitative analyses which leads to strategic insights
  • Support aspects of the research process from proposal writing and research design, analysis and interpretation of results through to preparation of reports
  • Work with external research partners on sourcing sample, performing data processing tasks and producing analysis and reports in order to ensure accurate and concise deliverables
  • Maintain a high standard of quality assurance of outgoing analysis and reports to ensure deliverables meet standards expected by clients and senior leadership
  • Support Senior Staff on day-to-day project operations including: project status updates, support on proposal development, project management, resource planning, etc.
  • Effectively distill data into coherent analysis, insights and ultimately actionable recommendations in straight forward and simple language

Required Experience & Skills

The Analyst, Research must have the following qualifications:

  • A Bachelor’s degree in business, statistics, social sciences or equivalent degree
  • 1-2 years’ experience
  • Experience with SPSS
  • A demonstrated ability to think critically, analytically, and solve problems
  • Demonstrated experience in statistics as it relates to population distribution, frequencies, ratios, central tendencies (mean, mode, median), dispersion (range, variance, standard deviation), variables analysis (univariate, bivariate, multivariate) and continuous & discrete variables
  • Knowledge of advanced analytics including factor analysis, cluster analysis, conjoint analysis, driver analysis a plus
  • Demonstrated ability to analyze data in an effective and meaningful way
  • Intermediate skills in MS Office – Word, Excel and PowerPoint
  • Project management skills a plus
  • Excellent oral, written and interpersonal communication skills
  • Proven ability to analyze, organize and integrate substantial amounts of data and information in clear and concise manner
  • Contribute to development of best practices for future research analytics strategies
  • Ability to collaborate, develop and implement research measurement strategies
  • Creative thinker, self-starter, able to manage multiple research projects simultaneously

How to apply

Interested in joining a growing organization committed to satisfying our clients beyond their expectations? Please submit a detailed resume that demonstrates you have the experience and abilities we are seeking by sending your resume to careers@onrcx.com. Those interested are encouraged to apply as soon as possible.

ABOUT THE ROLE

As Manager, Customer Success (Research), you will play a key role in supporting the development of strategic insights to our clients. In this role, you will work with clients to understand their business issues and needs in order to develop and design appropriate research solutions, while building and maintaining strong client relationships. You are conversant in traditional and digital qualitative and quantitative research design, with experience managing key market research projects from start to finish. Our ideal candidate is an innovative thinker with drive, curiosity, resourcefulness, and intelligence, with a passion for matching science with insight to provide actionable research solutions.

Required Skills & Experience

  • 3-5 years’ experience in a professional market research role
  • Ability to manage multiple projects simultaneously while maintaining a strong client service orientation
  • Demonstrated experience with SPSS is a must
  • Knowledge of statistical techniques including performing regression, factor analysis, cluster analysis, etc. is an asset
  • Strong qualitative and quantitative research experience, analytical, interpersonal, and problem-solving skills
  • Ability to draw meaningful insights and tell a story with research findings and data
  • Highly motivated, self-directed, and possessing a driven personality capable of working within tight deadlines
  • Superior organizational skills, unflagging attention to detail, and demonstrated commitment to the accuracy and completeness of information
  • Excellent written and verbal communication skills
  • Work well in collaborative team environment, with a diverse group of peers
  • Record of excellent client service and relationship building through dependable communication and a focus on meeting client objectives
  • Bachelor’s Degree or equivalent related experience

OnR Makes a Difference

Our people see to that. We attract the best talent and serve the best clients. OnR offers a dynamic work environment where your talents are nurtured and your skills are enriched. We encourage initiative, innovation, and risk-taking to further develop our business and our people. We are enthusiastic, confident, and results oriented which is why our clients come to us. That’s what makes us proud to be OnR!

How to apply

Interested in joining a growing organization committed to satisfying our clients beyond their expectations? Please submit a detailed resume that demonstrates you have the experience and abilities we are seeking by sending your resume to careers@onrcx.com. Those interested are encouraged to apply as soon as possible.

Please submit all applications to careers@onrcx.com with the name of the position you are applying for in the subject line and your resume attached.