Jul 31, 20221 min readCustomer Experience Transformed Brands Implement Improvements based on Customer Feedback and Insight79%* of CX Transformed organizations have processes for implementing improvements based on customer feedback and insights.19%* of non-CX Transformed organizations have similar processes. *based upon ONR's proprietary research
79%* of CX Transformed organizations have processes for implementing improvements based on customer feedback and insights.19%* of non-CX Transformed organizations have similar processes. *based upon ONR's proprietary research
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